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Who
Wrote This Course Anyway?
Teachers
and Students as Co-Authors of Online Courses
By Patricia Webb
A
course is never the text book, but rather the human interchanges
in the context of the subject matter—|the play of ideas, felicitous
associations of otherwise unassociated topics, models which emerge
from the interplay of several minds looking at a common source.
—Paul
Beam in “breaking the spinster’s wrist”
Course
Design
Co-Authoring
Content
Benefits
of Expanding Course Structure
Problems
with Broadening the Course's Audience
Traditionally
in face-to-face classrooms, the syllabus, assignments and classroom
activities are all constructed by the teacher with a particular
pedagogical goal in mind. While students in writing courses may
produce much writing, it is typically seen as a response to the
teacher's assignments and not necessarily a part of the construction
of the course. In online courses, however, students' writing is
more prominently featured; while the teacher certainly still creates
assignments and lesson plans, the sense of who "owns"
or "controls" the course direction can greatly shift.
What the teacher intends to happen in an online discussion might
not happen, but something else that is very exciting and rewarding
may occur. Who "wrote" the discussion, then? The teacher?
The student?
After
having taught "Writing in the Virtual Age," a graduate
course which was featured online at Arizona State University during
the fall of 2001, I contend that the writing of the course, i.e.
the actual construction of course material, changes in an online
course, not only in terms of the kinds of assignments we give
in response to the different delivery system, but in terms of
who writes the actual course content. Online courses can offer
students the opportunity to actually co-author courses with their
peers and their instructor, making the learning that happens based
more clearly in their own goals and interests. The students in
"Writing in the Virtual Age" wrote the course content
just as much, if not more, than I, as the instructor did. In order
to demonstrate the co-construction of the course, my segment focuses
on the theoretical underpinning of the course, the curricular
and pedagogical decisions that I made when constructing the frame
of the course, and the changes that occurred as the course was
actually taught.
In
our rush to put courses online and our quick judgments about the
benefits of or problems with distance education (which are, after
all, driven by fears of corporatization and changing professor
roles along with worries over quality of instruction), we need
to take a moment to ask why and what? Why are we putting courses
online? What purposes do they serve? Why should we teach in an
online environment instead of a brick and mortar one? And what
happens when we jump into online learning? In this paper, I want
to explore the why and what of distance learning in one specific
instance--an online graduate course I constructed and taught last
fall.
My
contention throughout this paper is that we must have some intrinsic
reason for offering an online course. We should not simply teach
online because of the "gee whiz, isn't technology great"
impulse or because our departments or universities are promoting
that we do it. Nor should we assume that every course is suitable
for the online environment or that all teachers will be good online
teachers, as Cynthia Selfe points out. When I created Writing
in the Virtual Age, a 500-level graduate seminar in our Rhetoric/Composition/Linguistics
program, I had two guiding reason for designing this particular
course as an online course: 1) I wanted to offer a different kind
of course than the traditional graduate seminar offered at my
university and 2) I wanted to open up graduate education to a
larger audience of participants. The first goal--creating a different
kind of course with a different definition of graduate education--was,
I feel, successful; the second goal--opening up graduate education
to a larger audience--was not nearly as successful. In my conclusion,
I will address what I think we need to do to address that failure.
If
we are going to offer courses online, I contend that it's significant
that we think about why we're offering them. The reason, I believe,
should be driven by the recognition Marilyn Cooper highlights
in "Postmodern Possibilities in Electronic Conversations"
that "writing online sets up a different rhetorical situation
and encourages different writing strategies than writing for print
technology does" (141). Therefore, we shouldn't necessarily
put our most successful face-to-face courses online and expect
them to work the same way. The rhetorical situation, the interactions
between students and teacher, and the students' engagement with
the course material are all different in online environments.
While we may be used to fairly structured face-to-face discussions
in our graduate seminars, in an online course, that is not the
case. When first faced with an online discussion, many teachers
are shocked by what Cooper calls "student underlife."
"Students are," she writes, "simply startled by
the intermingling of post-adolescent posturing and off-topic joking
with the more familiar earnest comments on teacher-initiated topics"
(140). Instead of a graduate class, online discussion can feel
more like a carnival. Instead of seeing this "chaos"
as a hindrance to learning, Bakhtin points out, "carnival
is a place for working out . . . a new mode of interrelationship
between individuals, counterposed to the all-powerful socio-hierarchical
relationships of noncarnival life" (123). Thus, while this
carnivalesque environment may make us uncomfortable, it can serve
as an important environment for creating change and action--goals
which guide my teaching. The why and the what of online courses,
then, are different from the why and what of face-to-face courses.
And the why and the what are directly linked, as is the case with
all courses.
Course
Design [top]
Keeping
these ideas in mind, I proceeded carefully with designing an online
graduate course. I created a course that would serve an audience
of students who were participants in our courses, but were outsiders
because their goals for the course differed from the traditional
graduate students' goals. These students were working full time,
perhaps pursuing a degree or just searching for more information
to help them with their current jobs. They tended to be older,
have a great deal of work experience, and come to the classes
without a solid background in the field of Rhetoric/Composition.
An online course, it seemed would be the perfect space to reach
this audience. Given the audience would be a mix of these non-traditional
students and more traditional students, I decided to change the
course content from a purely theoretical exploration of the field
of computers and composition to a mix of practical and theoretical
articles on what people who graduate from this field do in the
various workplaces they find themselves in after graduation. The
three paths we explored in this class were teaching (in the university
as well as in community colleges), editing/publishing, and technical
communication. To complement my limited knowledge of the areas,
I invited guest experts to lead discussions on their fields.
The key components of the course were as follows:
·
Each week, we met synchronously for a one-hour discussion of
the reading materials for the week. At the end of the discussion,
we generated a list of questions that students wanted to explore
in their smaller peer groups or with the experts.
·
Small group asynchronous discussions were held with experts
in the various fields. We had four such discussions during the
semester in an effort to expand the traditional bounds of the
classroom.
·
Small peer group asynchronous discussions which encouraged students
to expand on the whole group conversations.
What
these varied methods of discussion/participation created were
multiple paths through the material, multiple frameworks from
which to understand the material, and a multiplicity of voices
and perspectives that are not frequently allowed in traditional
face-to-face classrooms. Given that the heart of the class was
written discussion, the students had a direct impact on the "text"
of the course and on how that text got used and interpreted.
In
order to get a feel for the kind of interactions and collaborations
that occurred in our discussions, I offer the following representative
example. Readers can also read the entire Webboard discussions,
if they want to. This discussion occurred approximately half way
through the semester. It was an asynchronous discussion with a
editing/publishing expert who had also had extensive experience
with the academy. He began the discussion with a comparison between
the academy and publishing by saying that "if I had to name
the one biggest difference I would sum it up in one word: collaboration."
The discussion proceeds from there:
Post
#1: MG (publishing expert)
" . . . At Longman we always worked in teams and everyone
was jointly responsible. My bonus check was dependent on the
people I worked with doing well too. It was just not in my best
interest to sit in my office and work in isolation--we had to
write and talk and travel as a team to get the job done. I can't
emphasize enough the importance of learning collaborative writing
and editing skills. I co-wrote every document with M, my amazing
marketing manager, who always knew how to spiff up my ponderous
academic prose.
The
academy has yet to figure out a way to build collaboration into
the fabric of the work--and faculty are expected to author things
individually, at least in the humanities. Nowhere else in the
world works that way anymore. Students are often taught obsolete
models of authorship as individual genius--unless you plan to
publish novels, you need a more collaborative model! . . ."
Post
#2: LA (Student)
".
. . I miss the corporate world of team work occasionally, especially
since I was lucky enough to have a good experience with it.
However, the academic world also draws the side of me that likes
a more flexible schedule and slightly less stress in the deadline
area . . ."
Post
#3: PF (Student)
"I think that universities are beginning to recognize the
value of collaborative work more than ever. As an administrative
assistant at BGSU, and now as a research assistant here at ASU,
I've begun to see a shift in the insularity of faculty work.
I think that electronic media has directly contributed to an
opening-up phenomenon in the humanities where work is shared
instantaneously and integrated into a larger community . . .
I'm wondering if economics and the technical climate has effectively
**forced** collaborative models into the university setting,
rather than springing organically from work . . ."
Post
#4: NM (Student)
"I agree that universities seem to be moving toward more
collaboration; however, it's important to point out that many
areas of the university have been using this model for years
. . . basically all of the non-liberal arts fields, such as
engineering, science, and medicine, etc. . . ."
Post
#5: CG (Student)
(responding to PF's post)
"I think theory and the move into interdisciplinary
studies has also pushed this forward as well . . ."
Post
#6: NM (Student)
" . . . While I can see the value of collaboration, I would
not want my bonuses to be based on someone else's performance.
This is much like the group projects that seem to be so popular
today in high schools and colleges where one or two members
do the work and the group shares the credit. It is also reminiscent
of unionized labor where people are rewarded not for their innovation
or ambition, but for longevity as an employee."
Post
#7: MM (Student)
"Nowell, I agree that group projects are always a problem.
I teach juniors and seniors and we do only on per quarter .
. ."
Post
#8: MG (Publishing Expert)
" . . . My bonus check really was tied to team, not individual
performance. If someone is slacking, it's up to you to confront
the issue, and to help them get up to speed, isn't it? That's
how it worked in practice, and I got a rather large bonus check
indeed in that system, frankly. But it is a very different mind-set.
America remains as de Tocqueville saw it in 1835: a culture
of individualism. It takes new practices and new models of work
to think your way into real collaboration. That is very hard
to come by--and it's easy to fall back into defensive and self-protective
postures, especially when the stakes are real (grades or money).
. . "
Post
#9: CG (Student)
"M - You cover a lot of ground here. But this is truly fascinating-and
I wish my other peers in the department here were a part of
this conversation. First, I have a question. Could this discussion
board in our class be considered a collaborative writing effort?
And since we have to read and respond to you, the professor,
and each other--our voices do intermingle somewhat? Maybe we
should ask how to make this kind of discourse 'count' more.
. .
Finally,
you hint at the idea of the material differences. The excitement
of your publishing job-travel, working with 80% women, being
in NY. Would this lifestyle fit a particular person better?
Is there a burn-out rate? What happens when people want families?
. . . "
Post
#10: MG (Publishing Expert)
"Yes--I do think the kind of multiple voicing at work in
this online discussion does offer a model for emergent kinds
of collaboration . . .
The
burn-out factor among acquisitions editors (that's what I did)
in major NY houses is indeed high. Many 'rotate out' of full-time
in-house service to become freelancers, just as I have done
. . ."
Post
#11: TS (Student)
"MMM . . .I like this idea and you're right, it doesn't
happen in academia much. Even as graduate students the pressure
is really on you as an individual to get your own stuff out.
I have collaborated with another student in one of Patricia's
classes though--she encourages it. But in general, faculty don't.
And I have found that it's difficult to get other students to
collaborate outside of class even if you are working on similar/same
topics. It seems like they are threatened . . ."
Co-Authoring
Content [top]
This
sample discussion gives one an idea of how the course was co-authored
by students in a way that allowed them to expand their understandings
of their role in academia and to explore the other lives that
were available to them as M.A. or Ph.D graduates. Each post builds
qualitatively on the previous post, making the process of socially
constructed knowledge visible, immediate, and observable. The
"material" taught in this particular discussion is a
mix of the students' own experiences (NM shares his experience
of being a science undergraduate; LA draws upon her own editing
experience.) and their questions to the expert. The learning that
occurs is not so much through a lecture or IRE (Mehan 1979) format,
but through a continual rubbing of ideas together, against each
other. [1] They are
co-constructing the learning/the lessons of the course by actively
participating not just in a response to a post, but by actively
directing the conversation in directions that are of interest
to them. Far from a free-for-all where nothing is learned, these
interchanges put the focus on the students' interpretations and
skills, rather than on a prescribed set of learning outcomes.
I framed the discussion by selecting the expert and by introducing
a topic, but after that, the students ran with the discussion,
becoming active creators of the course, rather than passive or
semi-active participants. The above dialogue illustrates the careful
and smart ways the students used the spaces to build their own
knowledge.
I
deliberately chose to not participate in the discussions in order
to create a space for the visiting expert to guide and shape the
flow of the exchanges. I didn't want students to feel torn between
answering me and taking on my issues and addressing the issues
that the expert introduced. I shouldn't have worried. One of the
at-first frustrating but later rewarding parts of a fully collaborative
classroom environment is that my students quite effectively ignored
my questions and posts, when they wanted to. It encouraged me
to look at my assumptions about what the role of the professor
is--both online and in traditional classes. And it caused me to
humble myself a bit. In face-to-face classes, the teacher is granted
a great deal of authority, even in student-centered classes. Online,
however, with multiple posts flashing on the screen all at the
same time, certain kinds of messages are privileged over others,
certain kinds of questions get responses. Early in the semester,
my questions were often far too detailed and theoretical for students
to respond to them in the fast-paced environment of an online
course, especially one that was being held synchronously. I had
to examine the discomfort I felt when I couldn't speak over all
the other voices to get everyone's attention at once. Also, I
had to analyze the kinds of questions I asked. Even if highly
participatory graduate classes, which my face-to-face courses
are, the teacher still wields a great deal of authority over the
direction of and focus in the discussion. Online, students have
much more control over the paths they/we take through the material.
Students'
comfort with this type of learning shifted as the semester progressed.
In the beginning, the students focused a good deal of the synchronous
discussions on comparing their usual experiences with f2f learning
to this situation (only one student had taken an online course
before).
BP
says "visual learners I think definitely have an advantage
at online course, but I think anyone who has the discipline to
take more of a personal role in learning, which you have to do
in an online course compared to a traditional classroom setting,
can do well and learn as much as in a traditional setting."
KM writes "We receive certain educational benefits from being
part of a FTF class. For instance, a shy person who learns auditorily
benefits from listening to others ask questions and the answers.
The conversation about the subject outside of class, etc. In a
web-based class, we will inevitably evolve ways to recreate this
community when needed." MM asks "I never thought about
the fact that students do congregate before class and at breaktime
and often compare thoughts, grouse with the teacher, ask for clarification.
Online how do we do that? And is it important to do so? Are we
missing something by not doing it?" CG muses "We can
never achieve more than the beautiful messiness of language doing
its own thing. Sometimes I feel obsessed with being completely
understood. And when I let go of that--something else can happen
and it's ok. Maybe we need to be extra aware of writing down things
we wouldn't think of mentioning. Like the fact that the server
is slow." JF praises the environment: "I believe that
the discussions students have with each other may be more important
than what they learn from the teacher. I think that online classes
force all of us to be more articulate in our writing, to be more
aggressive in asserting our needs. Therefore, in terms of improving
communication skills--especially writing skills--these classes will
change the lives of the new generation of students." KM,
however, has problems with the medium: "I think one of the
well known limitations with web-based learning or anything that
is even if you are visual, there is always more information to
experience than your brain and eyes can handle. I'm barely getting
a chance to read what everyone is writing. However, in class,
we often present the same amount of information but there are
other things going on that reinforce our understanding and learning.
For example, conversation is occurring instantly, people ask questions,
paraphrase, etc."
All
of these comments use the articles about online learning as a
jumping off point to then analyze the experience of taking the
course, participating in the course. The lens they use to understand
the new experience is, predictably, the face-to-face classroom
with which they are familiar. They are trying to make sense of
the kinds of engagements they are having in the online course.
Later in the semester, however, students have sorted through the
experiences and know have a more solid grounding in how to participate
in an online course. The students who were left at the end of
the semester had figured out how best to engage in conversations
with others and had learned effective strategies for online learning.
The conversation, then, shifted to other topics that started with
an acceptance of online learning as an acceptable mode of exchange.
For example, in a later discussion, they began to question what
kinds of writing teachers privileged and wondered how these limiting
definitions of writing could be expanded by studying visual rhetorics
and such. CG writes in one post: "But what IS 'writing?'
is writing only arguments and essays or is writing creating a
web page? And do we privilege one kind of writing over another
when we only want to teach arguments in FYC?" The medium
slides into the background as their ease of use (both technical
and ideological) increases, but the medium still drives the discussion
theoretically.
Benefits
of Expanding Course Structure [top]
The
benefits of this multi-faceted course structure:
·
Some students worked better in one particular mode than others,
so everyone had a chance to experiment and explore the various
choices provided by current technologies.
·
I wasn't situated as the "expert." Students+experts+me+text=the
content of the course.
·
Students who took my online course have since gone onto teach
their own online courses. So, the course gave them the confidence
they needed or the credentials the institution wanted.
·
The course provided different levels of engagements.
By
and large, the content expansion was successful because of the
multi-faceted conversations. Now, this is my interpretation of
the course and doesn't take into account students' perceptions.
And it doesn't explain why all the students who remained in the
course until the end still wanted to be teachers after having
explored all of the paths. As Pam Takayoshi highlights, too often
instructors claim that the course was either successful or not,
based on their own interpretive frames, but they don't consider
the students' experiences of the course. One of the strengths
of our presentation, then, is that we do not stop at the instructor's
perspective. Students' voices permeate (if not dominate) the conversation
here.
Problems
with Broadening the Course's Audience [top]
Trying
to reach an expanded audience, however, was more problematic than
I had expected. 18 students registered for the course. Of these,
5 were of the alternative population I was trying to reach. By
the end of the semester, all of those 5 had dropped out, giving
various reasons: 1) goals had changed; 2) professional person
had problems with technology and wrote a protest letter to the
college; 3) I had assigned too much reading; 4) technologies were
too hard to get used to; 5) off campus access to the discussions
was greatly hampered; 6) medical reasons. The 9 students who remained
in the course were traditional students who had various reasons
for wanting to take the course: 1) wanted experience with the
technologies; 2) curious about the course; 3) fit with their time
schedule; 4) thought it might be easier. I think my attempts to
take graduate courses to the street and reach an alternative audience
was not as successful in reaching that population because of several
limitations: 1) our prevailing definitions of graduate education;
2) the limitations of technologies; 3) expectations of teacher/student
roles; 4) the feeling of constantly being in school. Analyzing
what works and what doesn't can and should lead us to a larger
exploration of/critique of the elitism that prevails in graduate
education. I encourage us to use breakdowns in technologies to
reconsider what we're expecting and how we're creating graduate
education.
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