Newsgroups are arguably the most easily accessible discussion sites on the Web. They do not require web browser software for reading and posting, and can often be accessed through a simple UNIX account. Broad access and the changing content of newsgroups make the information they contain unpredictable. Not only are newsgroups unpredictable, but they are also much more
In May 1996, a Friends newgroup posting asked, "Why does NBC not have a black cast member on Friends?" (sic) John S., the poster, argued that many prime time shows are becoming more and more segregated. Eight postings responded to John's question. They consisted of a variety of responses, from sarcasm to thoughtful prose to discussions of the posting event. The prose responses included discussions of the definition of racism and identity. One respondant, for example, wrote, "Racism is a form of hatred. These shows, networks, magazines, etc. are not promoting hate by any stretch of the imagination." Others responded, "The problem is that when a 'minority' is on a television show, they (being those involved in the show) can not grasp the fact that this person can play just a person instead of the token minority." But in contrast to her, another responded sarcastically, "Excuse me, but I seem to see tons of black characters on "Friends." (sic) Most of the servants, janitors, civil servants, clerks, and other low-level city workers are black. Just like in Real Life. Right?" Perhaps the best-masked negative response to the posting was also the shortest, "It's called [trolling], folks . . . recognize it and ignore it . . ." Even this relatively short thread introduces a variety of issues about racial representation on television. Such substantial, critical discourse is seldom found, and in fact, actively avoided on most web sites discussing Friends.
